F.A.Q

She is a 7lb, friendly Pomeranian, fully vaccinated, and typically very quiet, and is kept in a separate area that is not accessible to clients. The treatment space remains clean, calm, and professional at all times. If you have concerns or sensitivities, please feel free to reach out prior to your appointment.

Yes, we do! Direct billing is available for many extended health insurance plans. If your plan supports direct billing, claims can be submitted on your behalf at the time of your appointment. Coverage varies by provider and plan, and any portion not covered by insurance is the client’s responsibility. If direct billing is not available, a detailed receipt will be provided for manual submission.

The clinic is located up a set of stairs and is not wheelchair accessible. Unfortunately, accessibility needs cannot be accommodated in this space. If this is a concern, referrals to clinics with accessible facilities can be provided.

Appointments are reserved specifically for you, and advance notice is appreciated if you need to cancel or reschedule. Cozy Care Clinic does not routinely charge cancellation fees, but respectful communication is expected. Repeated late cancellations or no-shows may require a conversation to ensure appointment times can continue to be reserved.